Greetings, Descendants.

 

Here are the major issues that were found for The First Descendant in October.

 

We will continue to update this notice with any newly identified issues and bugs, as well as previously reported major issues. Please keep track of the updates during your gameplay.

 

[October 7^th]

■ An issue where the "Shadow Gaze" skin cannot be acquired from the Battle Pass Battle Supply Shop

- We have identified an issue where the "Shadow Gaze" skin cannot be acquired among the Battle Supply Shop rewards in the Battle Pass.

- This issue is occurring for Descendants who previously acquired the "Shadow Gaze" skin, and it is scheduled to be fixed in Update 1.4.5 so that you will be able to choose between "Shadow Gaze" and Kuiper Shards when claiming the reward.

 

[Previous Known Issues]

■ An issue where part of the "Extreme Strike" skill tooltip does not display in languages other than Korean when the Ultimate Hailey Transcendent Module "Extreme Strike" is equipped

- We have identified an issue where part of the "Extreme Strike" skill tooltip does not display in languages other than Korean when the Ultimate Hailey Transcendent Module "Extreme Strike" is equipped.

ㄴ Missing text: When dealing damage to an enemy, the damage is amplified based on the number of Cryo stacks the enemy has. All Cryo on the enemy is removed after the hit.

 

■ An issue where the intro cutscene for Void Intercept Battle: Extreme 'Frost Walker' does not play properly before the battle starts

- We have identified an issue where the cutscene temporarily does not play after Frost Walker appears in the Void Intercept Battle: Extreme and before the battle starts.

 

■ Intel CPU Issue

- Crashes have been reported on some Intel 13th and 14th generation CPUs.

- On PCs using these CPUs, the game may forcefully shut down with an error message stating 'Out of video memory' when launched.

This issue can be partially resolved by adjusting power limits in the BIOS.

- We are awaiting a response from Intel regarding this issue, and we are sharing Intel's official response for your reference.

 

■ Temporary solutions for client termination issues with certain antivirus Programs

- We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.

(1) ‘Bitdefender’ Temporary Solution [FAQ]

- Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.

(2) ‘McAfee Agent’ Temporary Solution [FAQ]

- Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.

 

■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly

- If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.

- Customer Support Access: Official Website > Customer Support > FAQ > Contact Us

 

Thank you.