(Resolved) Delay in Caliber Delivery upon Payment and Twitch Drops reward.

PDT 2024.07.15 (Mon) 23:30 – Twitch Drops rewards delay issue has been resolved.

PDT 2024 07.07 (Sun) 05:15 - The issue causing delays in Twitch Drops rewards delivery has been partially resolved.

PDT 2024.07.02 (Tue) 06:50 – The issue causing delays in Caliber delivery has been resolved.

PDT 2024.07.02 (Tue) 05:25 – Purchased Caliber and Twitch Drops Rewards Are Being Delivered Sequentially.

Greetings Descendants,

We apologize sincerely for the inconvenience caused by the delay in Twitch Drops event rewards.

We would like to inform you that the issue causing delays in Twitch Drops rewards has been partially resolved.

■ Current Status

If you participated in the Twitch Drops event after logging into the game → Real-time Twitch Drops rewards delivery within approximately 1 minute (issue resolved)
If you participated in the Twitch Drops event without ever logging into the game → Up to 2 hours may be required to receive Twitch Drops rewards (fix in progress)

Please start the game before participating in the Twitch Drops event until the issue is fully resolved. We will notify you again through this notice once the fix is complete.

Thank you.

Greetings Descendants,

The issue causing delays in Caliber delivery has been resolved.

Please refer to the following information for those who experienced delays:

■ Reference Information
- For new purchases, rewards will be delivered to Inventory (I) > Shop > Inbox within approximately 10 seconds.
- If you made a Caliber purchase before the fix, re-entering the Shop will deliver the rewards.

Resolving Twitch Drops reward delay is still in process.

As an apology for the inconvenience caused on the opening day, we will provide the following compensation. Details for how and when distributing the compensation will be announced separately.

■ Compensation Details
- Gold Gain +30% Boost (Duration 3 days)
- Kuiper Shard Gain +30% Boost (Duration 3 days)
- Descendant EXP Gain + 30% Boost (Duration 3 days)
- Weapon Proficiency EXP Gain +30% Boost (Duration 3 days)

Thank you.

Greetings Descendants,

We are currently processing the delayed delivery of purchased Caliber and Twitch Drops rewards. We are finding alternative solutions to accelerate the delivery process.

Please refer to how to check each item, and we will provide further updates on the progress through this notice.

As a sincere apology for the inconvenience caused on the opening day, we are also preparing compensation. Further details will be announced once everything is ready.

- To check purchased Caliber: Inventory (I) > Store > Inbox
- To check Twitch Drops rewards: Albion > Mailbox

Thank you.

Greetings Descendants.

We have identified an issue where there is a delay in the delivery of Caliber upon payment and Twitch Drops reward.

■ Found issue
- Delay upon Caliber delivery into inventory
- Delay in Twitch Drops reward

We are working swiftly to determine the cause and will implement a fix as soon as possible.
Once the issue has been resolved, we will update you through this notice.

Thank you.