#16 PDT 2024.07.31(Wed) 05:40 – Known Issues have been updated.
#15 PDT 2024.07.31(Wed) 04:30 – Some issues have been resolved through update 1.0.5
#14 PDT 2024.07.24(Wed) 19:30 – Known Issues have been updated.
#13 PDT 2024.07.19(Fri) 02:15 – Some issues have been resolved with the patch on Friday, July 19. Additionally, the reset issue with Bunny's Speedy Awakened One skin evolution has been addressed.
#12 PDT 2024.07.18(Thu) 08:55 – Known Issues have been updated.
#11 PDT 2024.07.18(Thu) 05:50 – Known Issues have been updated.
#10 PDT 2024.07.18(Thu) 04:00 – Some issues have been resolved through Hotfix 1.0.3
#9 PDT 2024.07.13(Sat) 09:00 – Known Issues have been updated.
#8 PDT 2024.07.11(Thu) 06:05 – Some issues have been resolved through Hotfix 1.0.2.
#7 PDT 2024.07.09(Tue) 23:30 – Known Issues have been updated.
#6 PDT 2024.07.08(Mon) 06:40 – Known Issues have been updated.
#5 PDT 2024.07.07(Sun) 23:40 – Known Issues have been updated.
#4 PDT 2024.07.05(Fri) 08:30 – Some issues have been resolved through Hotfix 1.0.1.
#3 PDT 2024.07.03(Wed) 02:30 – Known Issues have been updated.
#2 PDT 2024.07.02(Tue) 23:10 – Known Issues have been updated.
#1 PDT 2024.07.02(Tue) 08:00 – Known Issues have been updated.
Greetings, Descendants!
Here are some known issues that were found after the official launch on July 2nd.
We'll continuously update this notice with any additional issues and bugs that are found during July, so please keep track of the updates during your game play.
[July 31st (Wed) ]
■ Issue with missing Supply Coins in Battle Pass Season Challenge Rewards
- An issue has been identified where Supply Coins are missing (Battle Pass → Season Weekly Challenge → Season Challenge Rewards).
- For those who complete the Season Challenges until the issue is fixed after the maintenance, Supply Coins will be awarded separately after the error is corrected.
■ Issue with fewer monster spawning in the "Fortress Outskirts" Mission in White-night Gulch
- After the maintenance on 7/31 (Wed), we have identified an issue where fewer monsters are spawning in the Fortress Outskirts mission.
[July 24th (Wed) ]
■ (Resolved) Issues Occurring with Yujin's Skills
- Occasionally, after Yujiin uses the "Hyperreactive Healing Ground" skill, they are unable to perform any actions other than
moving. Scheduled to be fixed at Patch 1.0.5.
- After Yujin revives a DBNO ally, the revived ally cannot use skills while the "Additional Prescription" effect from the "Stop Overreacting" passive skill is active. Scheduled to be fixed at Patch 1.0.5.
- 'Duty and Sacrifice' skill module Tool tip description is scheduled to be improved.
- 'Duty and Sacrifice' skill module applies its effects to allies included in the squad and party participating in the same mission, and it is currently functioning correctly.
■ (Resolved) Issues Occurring the Ultimate Gley Skills
- It has been confirmed that the additional damage increase effect of 'Massacre' is not being applied when Ultimate Gley's health is above 50%. Scheduled to be fixed at Patch 1.0.5.
[July 18th (Thu) ]
■ (Resolved) Issue with kill count not increasing when using Viessa's 'Frost Path' and 'Blizzard' skills during missions
It has been identified that during missions, when using Viessa's 'Frost Road' and 'Blizzard' skills to kill monsters, the kills are not counted, preventing mission progression.
■ (Resolved) Issue with the monster 'Khulan' in Fortress displaying unintended patterns
After the maintenance on Thursday, July 18th, it has been identified that the patterns of the monster 'Khulan' in the dungeon of Fortress are appearing at a higher position than intended.
■ (Resolved) Issue with FSR's frame generation not working properly
After the maintenance on Thursday, July 18th, it has been identified that FSR's Frame Generation is not working properly.
■ (Resolved) Bunny's Speedy Awakened One skin evolution reset issue
- The evolution data was reset before the maintenance on 7/18 (Thu).
- We will restore the data by combining the reset data with the accumulated data after the patch.
- The restoration will be carried out as soon as possible, and a one-time disconnection may occur during the restoration process.
[July 13th (Sat) ]
■ (Improved) Intermittent disconnecting server connection when loading with an NE 4003 Error
- We have identified an issue where the server connection is intermittently disrupted with an NE 4003 error on the loading screen.
- We have applied a patch to prevent this issue and plan to continue stability improvements moving forward.
[July 9th (Tue) ]
■ (Additional) Intel CPU Issue.
- Crashes have been reported on some Intel 13th and 14th generation CPUs.
- On PCs using these CPUs, the game may forcefully shut down with an error message stating 'Out of video memory' when launched.
This issue can be partially resolved by adjusting power limits in the BIOS.
- We are awaiting a response from Intel regarding this issue, and we are sharing Intel's official response for your reference.
[July 8th (Mon) ]
■ (Additional) Source of Modules that can be obtained by combining in Access Info is not displayed.
- It has been identified that the source of Modules that can be obtained by combining in Access Info is not displayed.
- 2 Hardline Suppression (Special Rounds and Impact Rounds), Shot Focus, and Shield Collector are obtainable through combining.
[July 7th (Sun) ]
■ (Resolved) (Additional) When enhancing Module to decrease the maximum HP Down -100%, the character becomes DBNO and cannot be controlled.
- It has been identified that when the maximum HP number drops below -100% due to enhancing HP Conversion Module, the character becomes DBNO and cannot be controlled.
- This issue is scheduled to be fixed in hotfix version 1.0.2.
- If this error makes the game unplayable, please refer to the temporary workaround provided below.
※ If you wish to use another character, please force quit the game, go to the lobby, and select another character from the Descendant list (G).
※ If you wish to continue playing with the character affected by the error, please submit an inquiry to Customer Support on the official website, and we will address the issue by retrieving and redistributing the Module.
[July 3rd (Wed) ]
■ (Resolved) (Additional) Issue with the Partial Distribution of Beta Test Rewards
- It has been identified that some rewards for participating in the 2022 Steam Beta Test and the 2023 Cross-Play Open Beta Test have not been distributed.
- We are currently verifying the information regarding the undelivered rewards and will redistribute them as soon as possible.
[July 2nd(Tue) ]
■ (Additional) Frame drop issues for pre-download
- We have received reports from some Descendants who pre-downloaded the game are experiencing frame drops.
- We are currently investigating this issue. In the meantime, if you encounter this problem, please delete and reinstall the game as a temporary solution.
■ (Resolved) (Additional) Issue where players are immediately moved after starting mission in Special Operations
- Found issue where players are immediately moved to Albion after starting the mission when entering special operations. Partial fixes have been implemented, and a complete fix is currently in progress.
■ (Resolved) (Additional) Issue of Players being occasionally placed into servers without other players during field transfers
- Found when transferring fields solo, players are occasionally placed on a server with no other players existing.
- Void Intercept battle, Infiltration Operations, and Special Operations matching works fine, also transferring fields as a party, all party members are placed on the same server as normal.
■ Temporary solutions for client termination issues with certain antivirus Programs
- We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.
(1) ‘Bitdefender’ Temporary Solution [FAQ]
- Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.
(2) ‘McAfee Agent’ Temporary Solution [FAQ]
- Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.
■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly
- If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.
- Customer Support Access: Official Website > Customer Support > FAQ > Contact Us
■ (Resolved) Delay when purchasing items through baskets on PlayStation Store.
- When purchasing multiple items through the basket from the PlayStation Store, there may be a delay of the items to be delivered to your inventory.
■ (Resolved) Case for 'Lethal Infection' module. After enhancing 'Lethal Infection' module to level 5 we found that 'Skill Power Modifier' does not fully function.
- An issue where the 'Skill Power Modifier' does not increase correctly after enhancing 'Lethal Infection' module from level 4 to level 5 has been identified.
■ (Resolved) Unused items appearing in Access Info
- Some consumable items that have not been used are appearing in the information browsing list.
■ (Resolved) Sharen's 'Active Camouflage' skill issue
- When using Sharen's 'Active Camouflage' skill, it untargets the named monsters, switching their condition to non-combat mode, causing their HP to recover rapidly.
■ (Resolved) Ultimate Weapon’s kill not being counted for quests that require 'Kill with Specific Weapon'.
- Monsters killed using the unique ability of an ultimate weapon are not being counted correctly for quests (e.g., Battle Pass challenges, Awards) that require kills with a specific weapon.
■ (Resolved) Weapon Module Enhancement display issue
- On Weapon Module Enhancing screen, the reduction effect of module capacity, due to socket type assignment is not being displayed correctly. Although the display of each individual module capacity reduction effect is not shown correctly, the summed amount of module capacity is displayed correctly.
■ (Resolved) Incorrect item drops in certain regions during Infiltration Operations
- During Infiltration Operations, destructible objects in regions other than Kingston and the Fortress area are dropping common items from the Kingston region.
■ (Resolved) Incorrect display of Hagios Region Dominique NPC name and description
- The name and description of the Dominique NPC in the Hagios region is mis-displayed.
■ (Resolved) Monster Errors in White-night Gulch
- In the Infiltration Operation 'Bio-Lab' in White-night Gulch, monsters sometimes get stuck in the terrain.
- In the hatchery within the White-night Gulch region, monsters occasionally do not appear when progressing with void shard activities
Thank you.